Q1:你们是制造商还是贸易公司?
A1: We are manufacturer and trading company both, mainly focus on battery field. Meanwhile we have a professional technical team who design, research and development according to market requirement. Specially, we are very good at providing comprehensive electric power supply solution.
Q2: Can you supply OEM service?
A2: Yes, your logo or trademark can be printed on battery container.
Q3: What information do you need in order to make a customized battery pack?
A3: We need the informations as below:
1. battery size&dimension you require
2. battery voltage
3. battery capacity
4. max discharge current
5. max power of electrical load
Q4: Is sample order acceptable?
A4: Yes, sample order is acceptable, and we can deliver the sample to you by air or by express.
Q5: Can you bear sample cost?
A5: Yes, we do it in this way: after sample order, when you place a formal order, we deduct the sample cost from the total amount.
Q6: What payment method can you accept?
A6: We accept T/T, L/C, western union, paypal, and Alibaba trade assurance is recommended.
Q7. How do you control the quality?
A7: We carry out strict inspection procedures: before manufacturing, our QC dep examine the lead to make sure the purity can reach 99.9%, meanwhile examines other raw materials; when 50% production and 100% production is done, we have thorough inspection; espacially, we do random testing during production.
1. What is Trade Assure?
Trade Assure is a free payment protection service for buyers.
The service is offered by 3-rd part suppliers, and is designed to protect your payment if your order is not delivered on time, or if the pre-shipment product quality (optional) does not match your requirement.
2. How does it protect my order?
Alibaba Group will refund 100% of the your payment if:
– your order is not shipped on time as stated in contract.
– the products do not meet the quality requirements.
3. How function Trade Assure
All we need to do is to draft a Trade Assure Order through Alibaba.com, you just confirm the order and make the payment by T/T, Credit Card or any other methods. The payment will go to a 3-rd part bank account. If you find there is any discrepancy with contract, you can complain it to Alibaba Group within 14 days after the reception of cargo, Alibaba will refund the money to your bank account. In this way the trade reputation is garanteed.
Our company is located in China’s largest wholesale market. Any product you need can be sent to me with product pictures or models. I will give you the lowest quotation as soon as possible, and then put the product on the shop for you to buy.
2.Quality Assurance
All products sold in the shop are genuine, please rest assured to buy! If you have any questions about the product, please contact us on AliExpress and we will reply you within 12 hours!
3.Service Guarantee
We maintain high standards of excellence and strive for 100% customer satisfaction! If you are satisfied with our products and services, please leave us positive feedback and you will also get 5 points of feedback.
4. Shipping Guarantee
包裹信息可追溯.如果您在 60 天后仍未收到包裹,您可以联系我们,我们将全额退款.
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